Refund Policy

All sales are final, and refunds are not offered for services, parts, or payments made through our website.

Written by

Mitch Evans

Last Update

February 8, 2026

This Refund Policy explains Summit Phone Repair’s position on refunds for payments made through our website or for services provided.

No Refunds

All sales and payments are final.

Summit Phone Repair does not offer refunds for:

Repair services
Parts installed
Diagnostic fees
Deposits
Missed or canceled appointments
Charges authorized through our website
Completed or partially completed services

Warranty Service Instead of Refunds

If you experience an issue with a repair, your remedy may be covered under our Lifetime Warranty Policy (or applicable limited warranty, such as battery replacements).

Approved warranty claims are handled through part replacement—not refunds.

Chargebacks and Payment Disputes

Submitting a chargeback or payment dispute instead of contacting us first may result in:

Suspension of future service
Account restrictions
Denial of non-warranty work

We encourage customers to reach out to us directly so we can review any concerns.

Legal Notes

This policy is governed by the laws of the State of Missouri.

Summit Phone Repair reserves the right to update this Refund Policy at any time. The most current version posted on our website controls.

Questions?

If you have questions about this policy, contact:

Summit Phone Repair
hello@summitphone.repair
(816) 427-0142

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