At Summit Phone Repair, we understand that plans can change. However, missed or last-minute appointments affect our technicians’ schedules and other customers waiting for service. This policy explains how cancellations, rescheduling, and no-shows are handled.
During periods when the National Weather Service issues watches or warnings for our service region, we may suspend scheduled mobile or on-site appointments for safety reasons.
If this occurs:
If you need to reschedule your appointment, please notify us as soon as possible.
We will make reasonable efforts to accommodate your request, but the same date or time may not be available.
An appointment will be considered a no-show if:
In the event of a no-show:
We understand that emergencies and unexpected situations happen.
Please contact us as soon as possible if something prevents you from keeping your appointment. While fees may apply in certain cases, we will review situations individually and work with you when possible.
We reserve the right to update this Cancellation Policy at any time. The version posted on our website at the time of booking controls.